Customer Equipment Safety Standard for ACMA

The 2018 industry standard is intended to replace the 2015 industry standard four years after 15 February 2018.  During that period, a relevant item of customer equipment may, under the 2018 industry standard, comply with either the 2015 industry standard or the 2018 industry standard.

The ACMA has made the Customer Equipment Safety Standard to repeal and replace the 2011 ACMA Standard to reflect the latest technical requirements for particular customer equipment.

• AS/NZS 60950.1:2015 – Information technology equipment – Safety, Part 1: General requirements(the 2015 industry standard); and
• AS/NZS 62368.1:2018 – Audio/video, information and communication technology equipment – Part 1: Safety requirements (the 2018 industry standard).

What is the Customer Equipment Safety Standard?

• Applies to any item of customer equipment that is designed or intended for connection to a telecommunications network, but only if there are one or more other technical standards that are applicable technical standards (within the meaning of section 8 of the Telecommunications (Labelling Notice for Customer Equipment and Customer Cabling) Instrument 2015 in relation to the equipment;
• Adopts the 2015 industry standard and the 2018 industry standard as in force at the times specified in the Customer Equipment Safety Standard;
• Generally requires an item to comply with an adopted industry standard, in relation to the item, as in force at one of the times specified for the item;
• Provides an ACMA transition period for the replacement of the 2015 industry standard, as well as an ACMA transition period for any amendment or a replacement of the 2018 industry standard; and
• Includes savings and transitional arrangements for items manufactured, imported or modified before the commencement of the Customer Equipment Safety Standard and other related items
• It is important to note that the applicable mandatory standard is the ACMA standard, not the industry standard to which it refers.
• The ACMA standard and Explanatory Statement are available from the Federal Register of Legislation website.

ACMA Evaluation Services

Intertek Hong Kong provides a one-stop service for the New Customer Equipment Safety Standard for ACMA.

We have qualified experts to provide professional advice and technical support for the local evaluation of your new model. 

In addition, Intertek Hong Kong also provides a re-valuation service for your existing product to comply with the new regulations in the Australian and New Zealand markets.

The Customer Equipment Safety Standard 

The following product types are eligible for the new standard:

• Cordless Telephone
• Corded Telephone
• VoIP phone

Questions about meeting the requirements and differentiating your company image?

With a network of more than 1,000 labs in over 100 countries, Intertek has a complete range of global quality, safety, performance, regulatory compliance, labelling, and advisory services for green and sustainability services.